Privacy Policy

1. Information We Collect

• Name or email address provided for support or product access
• Discord user IDs, server IDs, role IDs, channel IDs, and command usage when needed for bot functionality
• Subscription or product access status
• Basic website and usage data, such as pages visited or setup actions
• Support messages sent to us

2. Discord Bot Data

Our Discord bot software may process Discord user IDs, server IDs, role IDs, channel IDs, and command usage as needed to provide bot functionality.

We process this data only as needed to operate premium bot features. We do not sell Discord user data.

3. Website and Usage Data

We may collect basic website and usage data when you visit our site or use our digital products, such as pages viewed, product access events, and technical logs needed to operate the service.

4. Payment Data

Payment information is processed by Paddle. RPXL does not directly store full card details.

Paddle may process payment, billing, tax, invoice, and transaction information according to its own policies.

5. How We Use Data

• Provide access to purchased digital products
• Activate Discord bot premium features
• Deliver pre-built website templates
• Provide customer support
• Fix bugs and improve our products
• Prevent abuse, fraud, spam, or unauthorized use
• Comply with legal or platform requirements

6. Third Parties

RPXL does not sell personal data. We may share limited information only when needed with service providers such as Paddle for payment processing, or when required by law.

7. Data Retention

We keep information only as long as needed to provide the product, support customers, maintain records, prevent abuse, or comply with legal requirements.

8. Security

We use reasonable steps to protect customer information. However, no online service can be guaranteed to be 100% secure.

9. User Rights

Customers can contact contact@rpxl.ca for privacy requests, including requests to access or delete personal data. Some information may need to be kept for legal, security, or transaction record reasons.

10. Contact

For privacy questions or data requests, contact: